Contact Lilly & Lula Customer Service for Assistance

09/02/2026

We’re currently in the process of moving to a new warehouse. Most orders will continue to dispatch as normal, however a small number may experience a short delay. Any affected orders will be shipped as soon as the move is complete at the end of February / early March.

Please note our HQ will also be closed between 26th February – 4th March.

Thank you for your patience while we make this exciting improvement behind the scenes!

You might find answers to your questions in our FAQs.

You can track your delivery by visiting our Track Your Order page. Refer to our Shipping Policy regarding our delivery times. Kindly allow up to 7 working days from dispatch before contacting us regarding delivery, as tracking updates can take a little time to appear.

For assistance with returns, please refer to our Return & Refund Policy for a step-by-step guide on how to process your return.

We will aim to respond within 3 working days.

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